Building strong volunteer-based tutor, mentor and learning programs

School has started and volunteer-based tutor, mentor and learning programs in Chicago and across the country are at different stages of volunteer and student recruitment, orientation, training and matching. 

Ideally, most of the planning that for this year's activities began last spring and continued through the summer. My focus is on helping programs with their planning so they are even better when they start again in the coming year.

I led one volunteer-based tutor/mentor program in Chicago from 1975 to 1992, then with the help of six other volunteers, started a new program in November 1992, which I led until June 2011.  These were hosted at the Montgomery Ward Corporate Headquarters on Chicago Avenue until 1999.  

When I say "volunteer-based" I'm not just talking about the adults who serve as tutors and mentors, but those who do more, helping to organize and operate the program.  

The program I started leading in 1975 was already 9 years old when I became its leader. It had 100 pairs of volunteers and elementary school-age youth participating by the fall of 1975, after starting in 1965 with just a small group of corporate volunteers.

I had started as a volunteer in 1973, then joined the leadership committee in 1974. I took over when the previous leader decided to take off for Europe, saying "Dan should lead, since he talks the most!"  

The graphics below illustrate the growth of the program from 1974 to 1992. 

The committee in 1974-75 had nine members. It was led by Roger Kennedy, a copywriter in the MW Catalog Advertising Department.

By 1976-77 I had increased the committee to 13 people.  I was a retail advertising copywriter. 

By 1987 the program had grown to over 250 pairs of kids and volunteers. 33 volunteers, including students in grades 7 through 12 who were graduates of the program, were offering time and talent to lead the program.  We had a part-time paid staff, of three students from Moody Bible Institute.  My own jobs had grown and I was now a divisional advertising manager. 

In the spring of 1990 I left my corporate job with Montgomery Ward and we converted the program to a non-profit, named Cabrini-Green Tutoring Program, Inc.  This enabled me to raise money to pay myself a salary to continue leading the program and to hire others to help.  The 1991-92 volunteer leadership structure reflects the growth of the program to 440 kids and 550 volunteers by June 1992. More than 60 volunteers, including student alumni, were involved in planning and operating the program.  I was the only full-time employee.  We had three part timers helping. 

As we ended every school-year, starting in 1975 I had to recruit new volunteers to take on leadership roles. While this was a year-round process it peaked in April-May.  My year-end speech always included a "help me" message. We spent the first part of every summer teaching new committee members about the work involved in operating the program and then the rest doing the work of starting the next year's program. 

I starting a written annual plan in the late 1970s and rather than starting each new year from scratch, we built on what we'd done before, getting better, adding new elements, discarding what was not working. Here's an example of this annual plan. This is from 1984-85.  

That's one of the secrets of growing a tutor/mentor program from "good to great" over many years. 

I was able to lead a program for so many years because I was constantly learning from how other programs in Chicago were operating.  My primary goal of building a list of all tutor/mentor programs was a) to help draw attention and resources to each; and b) to help each program "see" what others were doing, and to borrow good ideas for their own program.  The idea was to build from "good to great" rather than constantly start from a limited range of ideas.

My departure from the CGTP in October 1992 was painful, and the result of a lack of agreement on how the program should operate and what its future growth would be, between myself and the volunteers who I had recruited to be our Board of Directors in 1990 when we created the non-profit.

It was during this timeframe that 7-year-old Dantrell Davis was killed in Cabrini-Green.  While Chicago media were "demanding action" I remember driving down the Kennedy Expressway and saying to myself, "I don't need to lead an under-funded, under-supported program with over 900 participants, to share what I've learned to help similar programs grow in all parts of Chicago."

I immediately began to focus on what had divided myself and the other program. First was the decision to expand and serve 7th to 12th grade kids who had graduated from the original program at the end of 6th grade.  Second was to help similar programs grow in all high poverty areas of Chicago.

We created Cabrini Connections to help kids from the original program go from 7th grade through high school. Starting with 5 teens and 7 volunteers in January 1993 we grew to 80 teens and 100 volunteers by 1998 and due to the limited space we had, we stayed around that number until I left in 2011.  We used our first grant in 1993 to hire two part time staff (veteran volunteers from the original program).  As we raised more money in 1994 I began to draw a salary. We never had more than 3-4 full time staff members and 3-4 part time staff and interns between then and 2011. 

I never earned as much as I was earning during my final years at Wards.  And, since forming the Tutor/Mentor Institute, LLC in 2011, I've drawn no salary.

We spent all of 1993 planning what became the Tutor/Mentor Connection and launched it in January 1994.  In 2011 I created the Tutor/Mentor Institute, LLC to continue to operate the T/MC in Chicago and help similar intermediaries grow in other cities.

In both versions we drew upon volunteers to help.  

In both cases we applied the "Good to Great" principles that Jim Collins made famous in his book, "Good to Great and the Social Sector".  

I first used the graphic at the right in the late 2000s, then in a 2011 article, which I updated in 2022.  If you have read this far, I urge you to visit the 2022 article and read more about "Good to Great" and what it takes to build constantly improving tutor/mentor programs. 

Then read this article about re-thinking philanthropy.  If we don't change how programs are funded there will be too few great programs and far to few programs of any kind reaching K-12 kids in high poverty areas of Chicago and other places.

This 1994 Chicago Sun-Times article shows how I traded my advertising job at Montgomery Ward to build Cabrini Connections and the Tutor/Mentor Connection.

I've shared much of what I learned over those years in the articles on this blog and in the information I share on the www.tutormentorexchange.net site.

However, the details of what I learned and how I did this are in my archives.  I hope that someone who reads this will recognize the potential value of this history and will recruit a university to take ownership, so students can learn from what I've learned and more systematically share it to help "good to great" youth programs grow in more places, reaching more kids. 

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Are your conferences part of a larger strategy?

Over the past few months I've posted articles showing analytics dashboards created by students in an Information Visualization MOOC (IVMOOC) at Indiana University.  These looked at the Tutor/Mentor Leadership and Networking Conferences that I hosted in Chicago every six months from May 1994 to May 2015.  Skim through these articles to find stories I've posted. 

Under the heading of "Mapping & Analyzing Participation" the 2026 team wrote:

 "Who shows up to build a community? Which organizations sustain engagement over years, and which sectors are consistently absent? This platform answers those questions using 6410 attendance records from 42 Tutor/Mentor Leadership and Networking Conferences hosted by Daniel F. Bassill between 1994 and 2015. Raw attendance sheets are transformed through a documented pipeline — normalization, network construction, and visualization — so findings can be reproduced, extended, and applied to future events. The methodology is explicit at every stage."

Dozens of big and small conferences and gatherings are held in the USA and the world every month.  I wonder how many use their events as part of an ongoing effort to solve a specific problem.

Below is a concept map that I created many years ago to show the "Knowledge Based Problem Solving Strategy" that I've piloted since forming the Tutor/Mentor Connection in Chicago in 1993.

I described what this map was sharing in this article.  

I've been collecting and sharing information that anyone could use to fill high poverty neighborhoods of Chicago and other places with on-going, volunteer-based, tutor, mentor and learning programs that reach K-12 youth and help them through school and into adult lives.  

If you look at the vertical lines on this graphic, it shows formal and informal learning that needs take place in many places on an on-going basis.  Across the top of the map I show year-round actions intended to draw people to the information, and to each other.  I've circled the Tutor/Mentor Conference to indicate that it was part of that strategy.  You can view the conference goals on this page.

The dashboards created by the #IVMOOC teams enable you to explore the data.  They show that while I was successful at drawing Chicago area programs, and a growing number from other states, to the conferences, I was not successful in drawing other parts of the ecosystem (such as business, philanthropy, media, hospitals, etc). 

Below are just two examples of how I zoomed into the maps on the dashboard to learn who attended the conferences and how often they attended.

The dashboard that I point to for the Spring 2026 team shows work that still needs to be completed to make it more accurate and easier-to-use.  I hope I'll be part of a Fall 2026 team and that some of this is also updated this summer. I'll post updates as I receive them.

I wish I had this resource in the late 2000s to show donors the value of what I was doing. I'm not sure that would have changed what happened as a result of the 2008-10 financial crisis in the USA.  

But that's not the point.

These articles are intended to show anyone who organizes a conference how they can use these tools to build on-going participation of a wider network of people, leading to greater success in achieving their overall goals.

The Fall 2025 team and the Spring 2026 teams both provided resources that others can use to collect participation data and turn it into visualizations using Kumu, Gephi and/or Tableau. I share links to these on this page. They are FREE. 

Follow and connect with me on LinkedIn, BlueSky, Facebook, Instagram, Twitter and Mastodon and you'll see many updates about these tools, as well as how I'm encouraging others to use them.  I'd love to see posts from Chicago area tutor/mentor programs that show how often their organization was part of the conferences.

Thanks for reading, and "hopefully", sharing my posts.  

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Making Out-of-School-Time Programs More Available

 Last week I shared the 2026 State of Chicago Youth report from A Better Chicago in this post.

One of the insights of the report focused on Out-of-School and Community-Based Programs and Spaces.  

Visit this page and open the PDF report to view this page. 

The text above says that "Citywide, during the 2024-2025 school year, 31% of CPS youth K-12 participated in out-of-school programs.  Students in grades 3-8 were the most likely to engage in out-of-school programs (37%) compared to k-2 (29%) and high schoolers (27%).   The North Central (39%) and Far South (34%) regions of the city had the highest percentage of youth engaged in out-of-school programming, while the Near South region had the lowest percentage (23%)."

What the report did not include was an interactive dashboard showing out-of-school programs in Chicago, with an ability to sort by age-group served and type of program.  I would loved to see a page on their website listing the programs that are included in the 31% where CPS youth were engaged.  

For instance, they could point to the MyCHI. MY Future program, which does have a searchable map. I show the result of using the menu at the far right and asking for 'reading and writing' programs for youth between age 16 and 18 in this graphic.

You can enlarge the map and zoom into a specific neighborhood. You can drag the map view so it shows a different part of Chicago. 

When you click on a circle representing a program, you can see a description and find a website.  That's good.  What I found is that many of these are programs hosted at Chicago Public Libraries. While the site has many categories, it does not differentiate between nonprofit youth serving programs and government funded services, like the libraries.  

One strength of MyChi MyFuture is the on-going effort to bring stakeholders together for citywide meeting and to share information via email newsletters, their website and social media.  Furthermore, they have empowered the formation of 14 neighborhood networks of stakeholders to support youth in their communities.  

Visit this page on the MyChi MyFuture website and look at the community plans developed in 2023 and 2024 by each of these networks.  I just finished skimming through them. Some have great data. Some have maps. Most list stakeholders involved.  Most have comprehensive plans that stretch into 2025.

However, I found no links to websites for each of these networks, where they were actively implementing the plans, learning from what works, and each other, and developing actions for 2026 and beyond.  If you have a list of these, please share it and I'll put the link in this article.

What I wanted to find when I looked at the websites of A Better Chicago and MyChiMyFuture was a site that worked like the Tutor/Mentor Program Locator, which was built for the Tutor/Mentor Connection in 2004.  Below is the screen users would use to search for tutor/mentor programs in different zip codes of Chicago.  Below that is the first page of a visual essay that shows features in this version of the Program Locator.

Open this PDF to see a description of how to use this Program Locator.   In 2008 this was re-built as a map-based directory.  This PDF shows its features. 

These were intended to help youth, teachers, parents, volunteers, donors, media and others find existing programs in different parts of the city, with features that narrowed the search by type of program (pure tutoring, pure mentoring, combination tutor/mentor) and age group served (elementary, middle school, high school). 

This page shows my long-term goal of "Using Maps to Build Capacity".  Due to funding challenges since late 2000s I've never been able to reach this goal, but still share it with hopes that it will inspire work of others.  

The report from A Better Chicago shows that "Chicago has a problem" and "They are part of the solution". And, it uses maps to show which parts of the city need more programs. However, it does not point to any listing or directory of existing programs, to help attract attention and resources to all of them.

The My CHI My Future site seems designed to help kids find opportunities.  I don't see any form of analysis that says "Do we have enough programs? or "Where are more needed?" Or for donors and volunteers to reach out and support existing programs.  I found this type of analysis on many of the community plans hosted by MyChiMyFuture, but in looking at the lists of stakeholders it seems that many of the organizations on my lists are not included in any of these efforts.  

Since I was looking at PDFs of plans developed in 2023-24, it's possible that a greater number of tutor/mentor programs are participating in these networks.

Below is the front cover of the 1995 Tutor/Mentor Connection Chicago Programs Directory.  It was created before we learned about the Internet. It used maps to show where programs were needed, and listed programs with the same sort features as the Program Locator that we put on line in 2004.

Here's a link to an archived version of the 1997 Director. We used this format each year from 1994 to 2003.  If you look at the listings in this Directory you can see the basic outline of the library that you can now found on the www.tutormentorexchange.net website. 

Below is a graphic showing year-round communications intended to draw people together to learn, share and generate resources for youth-support efforts in specific areas.

On this page I share strategies that the Tutor/Mentor Connection piloted, beginning in 1993 and that I still continue in 2026.  

In this article I show organizations who participated in each of the Tutor/Mentor Leadership and Networking Conferences that I organized between May 1994 and May 2015. 

Last week I included this map in my first article about the 2026 State of Chicago Youth report.

Ideally each year when I look at the community networks hosted by MyChiMyFuture I would find updated maps and graphics showing participation in their meetings and the sites of youth-serving programs in their community areas.  

And when I see new research from organizations like A Better Chicago, I'd find a page pointing to work being done by others to address the same issues.

Young people could be collecting and updating this information!  Maybe it's something the new Obama Center could champion.

Here's just one more map. 

This concept map shows intermediary organizations who support youth-serving programs in the Chicago region. It includes a link to the website of each organization, so that anyone finding my website and map can also learn about others working to make life better for Chicago youth and families.  Creating and constantly updating a concept map like this could be a project done by youth in each community area.

Read more

* 2019 article - What Tutor and/or Mentor Programs Operate in Chicago Region?

* 2019 article - "Now is the time for action. We can't let perfect be the enemy of good".  See the link to the LISC Chicago "Quality of Life Plans".

* 2020 article - "MyChi. MyFuture. Feedback"

* read these articles about "program design" and building a segmented understanding of what youth-serving programs exist, and where more are needed.

As today's article, and these articles from 2019 and 2020 illustrate, I've been sharing ideas that city leaders could be using for a long time.  

The challenge is motivating people to find time to read these articles and look at what others are doing.  I saw an announcement that "The Obama Foundation and After School Matters will provide paid out-of-school time opportunities to Chicago teens in surrounding communities on the South Side."  

This is exactly the type of program that could encourage teens to dig into articles I've been sharing and the organizations I point to in the Tutor/Mentor library.  As they do that they could be leading efforts that draw more people to the information and into actions that make more and better youth learning and development activities available during out-of-school hours.

That's something A Better Chicago's report is calling for.

Thanks for reading.  Please connect with me on LinkedIn, Facebook, Instagram, BlueSky, Twitter and Mastodon and share my posts with your networks.  

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Dig deeper into the ideas shared on this blog

Below is a graphic that compares the process of helping youth from birth-to-work to building a huge building. Both take a long time and a lot of money.

Below is another graphic that visualizes the thinking involved in building and sustaining youth-serving programs that are needed in every high poverty area for many years.

After the 2024 US election, I posted an article showing the many challenges that face the United States. Unfortunately, it seems that the current President and his followers are making some of these issues worse, not better.    View the map here.

I think many of the topics on my map are issues that need to be addressed, if not by the Federal government, then by state and local governments.  

These are complex problems. If you look at the two graphics I started this article with, you might understand why I call on leaders to create visual blueprints that show the depth of each problem, and to connect people who are trying to solve each problem in different places with each other and with resource providers.  

Engineers and construction workers use blueprints because they show ALL of the work that needs to be done, in the sequence it should happen.

They also draw from a huge body of knowledge and experience, that many learn over 4 to 8 years of formal post high school college or vocational training and many years of continuing learning. 

Each symbol on a blueprint represents a specific skill and/or action and a library of knowledge that is hosted in a variety of places.  Such libraries need to be available for each of the topics shown on my concept map.  Without applying this thinking to solving complex problems, progress is slow, if at all.  A lot of money gets spent, but without lasting impact, and without reaching many (most) of the places where help is needed.

I've been writing about this for a long time. Before I started this blog in 2005 I was sharing these ideas in print and e-mail newsletters and in visual essays posted at www.tutormentorexchange.net

I've posted some paragraphs from past blog articles that I hope someone in every city and state will will take time to read.  These are ideas I've been sharing since the 1990s.  Too few have ever seen them. Too few have adopted them. 

You can click the image to enlarge and read the graphic. Then I hope you'll use the link provided at go to the article. Read it. Think about it. Share it.

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I've only highlighted five articles.  I've written more than 2300 since 2005. Many have the same ideas and the same focus.  

In many of my articles I emphasize a use of maps to show where people need help, and to assure an even distribution of resources to EVERY area where help is needed, not just to the most visible or the most well connected.   Here's one example. 

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While I've addressed this article to the people who are in power in Washington, DC, these ideas are for leaders in every city and state, both in the private and the public sector.  

Building interconnected web libraries that make "all that is known" available and easier to understand and apply, then an on-going public education campaign that teaches people to visit this information and use it to innovate solutions to complex problems, is a path forward. 

The big challenge is that too few have the resources, or motivation, to build such libraries and keep them updated for 20-30 years like I have.  This is an ideal project for universities to be doing, using a constant flow of student talent to collect and share the resources, then to use them during their alumni years.  

In 2009 a Northwestern University Public Service Fellow, who spent a year working at my organization, created this concept map, showing all of the different parts of NU that could help a tutor/mentor program grow.  You can see it and read his article at this link.

Unfortunately, after one year the writer moved on to other things, and no one at NU took ownership of his ideas.  If an updated map exists, I'm not aware of it.  

Most universities may be doing some of this work already. But most don't connect to libraries in other places, and other universities, in an interconnected web of knowledge.  That's what I feel should be happening. 

Maybe it is.  If you know of examples where this is being done, please share the link in the comment section. 

Thanks for reading, and sharing my article.  Please reach out and connect with me on social media platforms, like Twitter, Facebook, LinkedIn, Mastodon, BlueSky, Instagram, etc.  Find links on this page.

Finally, please consider a contribution to help me continue this work. Visit this page.

What's your problem-solving process look like?

While I've tagged over 130 article on this blog with #planning, probably most of the one-thousand plus articles posted here since 2005 focus on the planning needed to help great, on-going, mentor-rich programs reach K-12 youth in all areas of persistent poverty. 

I show planning steps and information mapping below.  Do you have visualizations like these to show your problem-solving process? 

This concept map highlights steps in an on-going planning process which aims to influence what resource providers, businesses and policy-makers do, not just what kids, educators, program leaders and parents do.  click here to open

Below is another version of this planning process. click here to open

On both concept maps you'll see geographic maps used at the beginning of the planning process.  Unless you define what places you want to help, using a map, you could get a lot of people together, spend a lot of money, and still miss a lot of the places that need help the most.

On both concept maps I show a next step, of gathering available information about the problem, who's already working to solve it, who should be involved in planning and action steps, etc. 

Using that information the Tutor/Mentor Connection (1993-present) began creating maps to show locations of non school, volunteer-based tutoring and/or mentoring programs in 1993 and to follow media stories about shootings, gangs, or poorly performing schools, with map stories that talked about the availability (or lack) of tutor/mentor programs in the area surrounding the incident.  

My goal has been that maps and the library of programs and research be used by leaders in business, government, colleges, hospitals, faith groups and government to fill high poverty neighborhoods with a wide range of  youth development and workforce development based tutor and mentor programs.
(Read more in this article)

The map below is another example of my use of maps. 

I used these maps in this article. It shows how maps can be used in planning, to identify stakeholders who should be involved in the process.  It should lead to questions such as, "Do we invest in helping existing programs grow?  or, "Do we invest in new start-ups?"  The planning process should provide answers.

Here's another article, titled "Use Maps for Understanding and Serving Areas of Need."

In the concept maps at the top of the page I include links to the research section of the Tutor/Mentor library. It's shown in the map below. click here to open

The small boxes at the bottom of each node contain links to external websites and pages of my library, and to additional concept maps.

My goal has been to expand the information planners had available when developing new solutions to persistent problems.  A research team could dig into my library and the websites I point to when starting a planning process.  Ideally they already would have spent many hours learning what's in the library, so when a grant opportunity or new policy initiative is being discussed, they already know where they can find large amounts of information.

Concept maps can help people navigate this vast library.  Here's one of many articles I've written showing uses of concept map. 

I added two new resources to the research section of the library today.  Below is a view of one page from an extensive "Poverty & Wealth  Inequality" project created by Gene Bellinger, a systems thinking pro who I've learned from for more than a dozen years.  You can see his influence in the planning map shown at the top of this article.  

Open this link to start your journey.  Gene has used AI to create a series of stories and relationship maps, that show a not-to-distant future where the rich and powerful have taken full control. His stories show how people have built a resistance that ultimately overthrows that government and replaces it with one more fully committed to the welfare of all people and the planet. Open the link to start reading the stories and open more and more pages.   

You won't see the interactive graphic shown above until you open the html file that Gene points to in the upper right of the page.   If you open that file you'll find an interactive map. That means you can zoom in to look more closely at different elements. You can click on nodes to read the text. You can create and share your own versions, as I'm doing. 

There's a load of information.  When you open the link to start your journey you'll see a list on the left side of your screen, which I show below.  

Each link on this page opens to a story, with additional maps.  As my #CLMOOC friend Terry Elliot would say, it's like "going down a rabbit hole" of learning. You just keep going deeper and deeper.

View this short video to see Gene Bellinger's introduction to AI Modeling.

Which leads me to the map shown below.  At the top of the third column from the left is a "Project 2025" link.  Click here to open that page. 

If you don't go any further you'll be lost because the concept map shown with the article has so many nodes that it's impossible to read.  However, if you open the html version, as I did, you can zoom in to look more closely at the elements on the map.  For those concerned with the direction the USA is going, this is a valuable map. 

Last week I wrote an article titled "Solving problems? Know the Network."  I pointed to a Power Mapping article that provides steps for learning who you should be connecting with to be able to solve the problem you're trying to solve (or to build the business you're building).  The Project 2025 map is an example of Power Mapping. 

All of this is just part of the first stage of a planning process.  It's really on-going because problem solving is cyclical. As you solve the first problem you face new problems, which require new information, and new people and resources.   Furthermore, this process is at different stages in thousands of places where people are trying to solve the same problem.  If information showing what each group is doing is available in web libraries, planners should be able to learn from each other, and not be constantly "reinventing-the-wheel". 

One of your challenges will be to build this network, then sustain and expand it over many years.  That's Step 1 in the concept map shown below. 

However, it's Step 2 and Step 3 that are more difficult.  Step 2 focuses on generating on-going attention that draws a growing number of people to the library and blogs like mine.  Step 3 focuses on helping people find what they are looking for, understand what they find, and apply what they learn in actions that help solve the problem you're focused on.

If the process works, it leads to Step 4, where planners find lists of organizations to support, or tools to fill voids where new organizations are needed.  The public awareness generated in Step 2 aims to motivate people to volunteer time, talent and dollars supporting youth serving programs in the area planners are focused.  In my case, that's been the Chicago region since 1993.  My list of tutor/mentor programs can be found here. 

I've never had much money for any of this, particularly Steps 2 and 3.  So I've focused on motivating other people to share the message and help build understanding.  It's what faith leaders have done for over 2000 years.  

How might athletes and celebrities support this process?  In February 2024 I wrote this article after watching the NFL annual awards presentation.  I wrote this article in 2023.  These show how athletes in major sports and many celebrities could go beyond the individual charity efforts they support to call greater on-going attention to the needs of entire neighborhoods and cities.  I wondered if anyone was aggregating information about all the foundations and causes athletes and celebrities support, so a  library and Power Map could be created that planners could use to better understand who is, or is not, being served, and who might be able to help draw greater attention to specific issues.   

Is anyone doing this?

7-23-2025 update - read this post by Dave Snowden and you'll see the same thinking as in my planning maps.

Thanks for reading.  Share your thoughts about mapping information libraries with me on LinkedIn, BlueSky and other social media platforms (see links here). 

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